Graphic Design

Simplifying the user journey for
a Bulgarian business finance portal

Web Design Finance App

About Fintrade

Fintrade is a non-banking financial institution specialized in offering credit services for business financing in Bulgaria. They started their activity in 2015 and in just a few years they were able to establish themselves as one of the market leaders in business lending. So far at Fintrade, they have supported over 10,000 small businesses and businesses across the country.

The Challenge

The overarching challenge for Fintrade was to simplify the intricate processes of user registration and credit approval while enhancing the visual appeal of their platform. These challenges revolved around improving user experience and interface aesthetics, ensuring accessibility, and speeding up website loading times.

User Experience

To address the complex process of user registration and document submission for business financing on the website of Fintrade, the user registration flow was thoroughly redesigned, ensuring ease of navigation and step-by-step guidance through registration forms and document submission. The emphasis was on accessibility and customer satisfaction, resulting in a more user-friendly experience. Clear instructions were provided to users, eliminating confusion about the required steps. Furthermore, a mobile version of the platform was developed to enhance accessibility. Website and mobile version loading times were optimized for a smoother user journey.
UX Design Fintech App

User Interface

The challenge in terms of user interface was to make the credit registration and approval process less frustrating and more visually appealing. This was achieved by simplifying the layout and providing clear instructions, transforming a previously complex process into a straightforward and visually pleasing experience. Branded illustrations, developed from scratch and following the brand guidelines, were integrated to enhance visual design, enriching the platform with appealing UI elements and buttons.
UX Design Fintech App
UX design Dashboard
App Design DXfina
UX Design Fintech App

The Result

Through pixel-perfect redesign and optimization, the Fram crew successfully transformed Fintrade’s portal user experience and interface. The registration and credit approval processes were simplified and made more visually appealing, making it easier for clients to engage with the platform. The development of a mobile version and improvements in loading times enhanced accessibility and user satisfaction. Additionally, the integration of branded illustrations added a visually pleasing dimension to the platform, creating a more engaging and efficient financial service for businesses.
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Are you ready to stand out in the digital space?

Marina Shideroff

CEO
Fram Creative Solutions
Digital Marketing Design Starr

Are you ready to stand out in the digital space?

Marina Shideroff

CEO
Fram Creative Solutions